A: Please check the quantity and appearance of the goods as soon as you receive them. If you find any damage or quality issues with the products, please contact the customer service within 3 working days and provide clear photos, videos, and packing lists of the damaged/defective products as evidence. We will verify the situation based on the actual circumstances and offer you a solution such as re-delivery, refund, or compensation. The related costs will be borne by us (except for damages caused by the customer's own reasons).